RockAuto FAQ

Shipping & Returns Policies

Payment Options

Discount Policies

Customer Service Features

Financing Options

Website Features

Rated 4.0 - 43 reviews

About RockAuto

RockAuto is a major auto parts & accessories company operating the e-commerce site rockauto.com. RockAuto sells its products and services in the auto parts & accessories vertical, offering discounts and promo codes to its customers infrequently. RockAuto is very well-regarded among shoppers on Knoji, with 43 ratings and an average rating of 4.0 stars. RockAuto scores very highly compared to other brands in the auto parts & accessories industry, providing 12 e-commerce features to better serve its customers.

RockAuto's Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Yes
RockAuto offers free returns & exchanges for qualifying orders and customers, according to their free returns & exchanges policies. See policies and program details on their returns & exchanges policies page. Read full answer >>
Free Shipping:
Maybe
It appears that RockAuto may not offer free shipping currently. Read full answer >>
International Shipping:
Yes
RockAuto offers international shipping for qualifying orders and customers, according to their international shipping policies. See policies and program details on their international shipping policies page. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Yes
RockAuto accepts debit & prepaid cards for qualifying orders and customers, according to their debit & prepaid cards policies. See policies and program details on their debit & prepaid card support page. Read full answer >>
Paypal:
Yes
RockAuto accepts PayPal for qualifying orders and customers, according to their PayPal policies. See policies and program details on their PayPal support page. Read full answer >>
Apple Pay:
Maybe
It appears that RockAuto may not accept Apple Pay currently. Read full answer >>
Google Pay:
Maybe
It appears that RockAuto may not accept Google Pay currently. Read full answer >>
Discount Policies
Black Friday Ad:
Maybe
It appears that RockAuto may not offer Black Friday ad currently. Read full answer >>
Cyber Monday Ad:
Maybe
It appears that RockAuto may not offer Cyber Monday ad currently. Read full answer >>
Military Discounts:
Maybe
It appears that RockAuto may not offer military discounts currently. Read full answer >>
Official Coupons Page:
Maybe
It appears that RockAuto may not offer official coupons page currently. Read full answer >>
Student Discounts:
Maybe
It appears that RockAuto may not offer student discounts currently. Read full answer >>
Senior Discounts:
Maybe
It appears that RockAuto may not offer senior discounts currently. Read full answer >>
Birthday Discounts:
Maybe
It appears that RockAuto may not offer birthday discounts currently. Read full answer >>
Price Matching:
Maybe
It appears that RockAuto may not offer price matching currently. Read full answer >>
Competitor Coupons:
Maybe
It appears that RockAuto may not accept competitor coupons currently. Read full answer >>
Coupon Stacking:
Maybe
It appears that RockAuto may not allow coupon stacking currently. Read full answer >>
Customer Service Features
Money-back Guarantee:
Yes
RockAuto offers money-back guarantee for qualifying orders and customers, according to their money-back guarantee policies. See policies and program details on their money-back guarantee policy page. Read full answer >>
Gift Cards:
Maybe
It appears that RockAuto may not offer gift cards currently. Read full answer >>
Loyalty Programs:
Maybe
It appears that RockAuto may not offer loyalty programs currently. Read full answer >>
Customer Reviews:
Maybe
It appears that RockAuto may not offer customer reviews currently. Read full answer >>
Financing Options
Affirm Financing:
Maybe
It appears that RockAuto may not accept Affirm financing currently. Read full answer >>
Afterpay Financing:
Maybe
It appears that RockAuto may not accept Afterpay financing currently. Read full answer >>
Klarna Financing:
Maybe
It appears that RockAuto may not accept Klarna financing currently. Read full answer >>
Bread Financing:
Maybe
It appears that RockAuto may not accept Bread financing currently. Read full answer >>
Website Features
Website Security & Privacy:
Yes
RockAuto offers website security & privacy for qualifying orders and customers, according to their website security & privacy policies. See policies and program details on their website security & privacy policies page. Read full answer >>
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