Does RockAuto offer free returns? What's their exchange policy?

What's RockAuto returns and exchanges policy? Can you return in-store? How many days do you have to return items to RockAuto for a full refund? Do I need a receipt to return my item to RockAuto? Do items need to be in new condition?
RockAuto's returns & exchanges policies are rated: 3.8 - 4 ratings

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Chaz Vincent Moore
12
Posted Aug 30, 2017
This user rated RockAuto's returns & exchanges policies: 1.0
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Knoji Staff
130
Posted Aug 8, 2018

Yes, RockAuto does offer free returns and exchanges. This applies to items purchased online and in store. If you want more information on their returns policy, you can visit RockAuto's page here.

Shopping tip: (October 23, 2018): Use promo code 8507348776502507 to save 5% off at rockauto.com — redeem it here. You can also view more RockAuto promo codes.

Update: we've found 89 more auto parts & accessories stores that currently offer free returns & exchanges and 141 automotive stores that are offering free returns & exchanges . You can also view all 6,198 stores that offer free returns & exchanges across all categories.

This user rated RockAuto's returns & exchanges policies: 5.0
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Shopping Fanatic
3
Posted Mar 29, 2018

Yes, Uniform City does offer free returns and exchanges. This applies to items purchased online and in store. If you want more information on their returns policy, you can visit Uniform City's page here.

This user rated RockAuto's returns & exchanges policies: 5.0
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Emma Jones
10
Posted Jan 27, 2018
This user rated RockAuto's returns & exchanges policies: 4.0
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bill wadsworth III
0
Posted Oct 20, 2016
Short answer is NO. ordered brake shoes and wheel cylinders. parts came in generic boxes with part numbers but did not even come close to resembling original parts or fitting on car. Now I have to pay shipping AND RA makes it VERY difficult to even wade through the return maze. So take your chances, I ll shop at a reputable supplier
This user rated RockAuto's returns & exchanges policies: 4.0
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Rated 4.0 - 39 reviews

About RockAuto

RockAuto is a major auto parts & accessories company operating the e-commerce site rockauto.com. RockAuto sells its products and services in the auto parts & accessories vertical, offering discounts and promo codes to its customers infrequently. RockAuto has good ratings among shoppers on Knoji, with 39 ratings and an average rating of 4.0 stars. RockAuto scores very highly compared to other brands in the auto parts & accessories industry, providing 11 e-commerce features to better serve its customers.

RockAuto's Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Yes
RockAuto offers free returns & exchanges for qualifying orders and customers, according to their free returns & exchanges policies. See policies and program details on their returns & exchanges policies page. Read full answer >>
Free Shipping:
Maybe
It appears that RockAuto may not offer free shipping currently. Read full answer >>
International Shipping:
Yes
RockAuto offers international shipping for qualifying orders and customers, according to their international shipping policies. See policies and program details on their international shipping policies page. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Yes
RockAuto accepts debit & prepaid cards for qualifying orders and customers, according to their debit & prepaid cards policies. See policies and program details on their debit & prepaid card support page. Read full answer >>
PayPal:
Yes
RockAuto accepts PayPal for qualifying orders and customers, according to their PayPal policies. See policies and program details on their PayPal support page. Read full answer >>
Apple Pay:
Maybe
It appears that RockAuto may not accept Apple Pay currently. Read full answer >>
Google Pay:
Maybe
It appears that RockAuto may not accept Google Pay currently. Read full answer >>
Discount Policies
Promo Codes:
Maybe
It appears that RockAuto may not offer promo codes currently. Read full answer >>
Sales:
Yes
RockAuto runs a clearance and promotions page on their website. Check the official RockAuto sales page for the latest discounted prices and sales directly from RockAuto Read full answer >>
Military Discounts:
Maybe
It appears that RockAuto may not offer military discounts currently. Read full answer >>
Official Coupons Page:
Maybe
It appears that RockAuto may not offer official coupons page currently. Read full answer >>
Student Discounts:
Maybe
It appears that RockAuto may not offer student discounts currently. Read full answer >>
Price Matching:
Maybe
It appears that RockAuto may not offer price matching currently. Read full answer >>
Birthday Discounts:
Maybe
It appears that RockAuto may not offer birthday discounts currently. Read full answer >>
Senior Discounts:
Maybe
It appears that RockAuto may not offer senior discounts currently. Read full answer >>
Competitor Coupons:
Maybe
It appears that RockAuto may not accept competitor coupons currently. Read full answer >>
Coupon Stacking:
Maybe
It appears that RockAuto may not allow coupon stacking currently. Read full answer >>
Customer Service Features
Contact Information:
Maybe
It appears that RockAuto may not offer contact information currently. Read full answer >>
Money-back Guarantee:
Yes
RockAuto offers money-back guarantee for qualifying orders and customers, according to their money-back guarantee policies. See policies and program details on their money-back guarantee policy page. Read full answer >>
Loyalty Programs:
Maybe
It appears that RockAuto may not offer loyalty programs currently. Read full answer >>
Social Media Pages:
Maybe
It appears that RockAuto may not offer social media pages currently. Read full answer >>
Reviews:
Maybe
It appears that RockAuto may not offer reviews currently. Read full answer >>
Financing Options
Affirm Financing:
Maybe
It appears that RockAuto may not accept Affirm financing currently. Read full answer >>
Klarna Financing:
Maybe
It appears that RockAuto may not accept Klarna financing currently. Read full answer >>
Afterpay Financing:
Maybe
It appears that RockAuto may not accept Afterpay financing currently. Read full answer >>
Bread Financing:
Maybe
It appears that RockAuto may not accept Bread financing currently. Read full answer >>
Website Features
Website Security & Privacy:
Maybe
It appears that RockAuto may not offer website security & privacy currently. Read full answer >>
Mobile Apps:
Maybe
It appears that RockAuto may not offer mobile apps currently. Read full answer >>
Marketing Programs
Affiliate Programs:
Maybe
It appears that RockAuto may not offer affiliate programs currently. Read full answer >>
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