RockAuto Review

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RockAuto Review: RockAuto Pros & Cons

RockAuto (rockauto.com) is an extremely popular auto replacement part store which competes against other auto replacement part stores like AutoZone, Safelite, Advance Auto Parts, ECS Tuning and American Muscle. Based on our in-depth RockAuto review, when compared to its competitors, RockAuto ranks as one of the top-performing brands in its category, with an overall ranking of #10 out of 1,610 total brands. Read the full Rockauto.com review below for more details.

  • Warranty: How long does each store's warranty last? Does each store have a longer warranty?
  • Products made in USA: Are each store products made in the USA? Does each store manufacture their products in the United States?
  • Reliability: How reliable is each store? How would you rate each store's reliability against its competitors?
  • Customer service: How good is each store's customer service? How does each store's customer service rate against its competitors?
  • Price point: How expensive is each store? How much does each store cost vs. competitors?
  • Free shipping: Does each store offer free shipping? Does each store offer site-wide free shipping?
  • Free returns & exchanges: Does each store offer free returns? What's their exchange policy? Does each store offer free returns & exchanges?
  • International shipping: Does each store ship internationally? each store international shipping?
  • Curbside pickup: Does each store have curbside pickup? Does each store have in-store pickup?
  • Ship to store: Does each store does ship to store? Can I ship items to each store to pick up in-store?
  • PayPal: Does each store accept PayPal? each store PayPal support?
  • Debit & prepaid cards: each store debit card support? Does each store take debit cards?
  • Google Pay: Does each store accept Google Pay? Does each store accept Google Pay?
  • Apple Pay: Does each store accept Apple Pay? Does each store accept Apple Pay?
  • Amazon Pay: Does each store accept Amazon Pay? Does each store take Amazon Pay?
  • Bitcoin: Does each store accept Bitcoin? Does each store take Bitcoin for payment?
  • Official coupons page: Does each store have an official coupons page? Does each store maintain its own coupon page?
  • AARP discounts: Does each store offer discounts to AARP members? Does each store have an AARP discount policy?
  • Military discounts: Does each store offer a military discount? each store military discount?
  • Student discounts: Does each store have a student discount? Does each store have a student discount?
  • Price matching: Does each store price match? each store price matching?
  • Birthday discounts: each store birthday discount? Does each store give birthday discounts?
  • Senior discounts: each store senior discount? Does each store have a senior discount policy?
  • Teacher discounts: Does each store give discounts to teachers and educators? Does each store give discounts to teachers and educators?
  • Competitor coupons: Does each store accept competitors' coupons? Does each store take competitor coupons?
  • Front-line worker discounts: Does each store offer discounts to front-line workers? Does each store offer discounts to essential workers?
  • Coupon stacking: Does each store support coupon stacking? each store coupon stacking?
  • Sales events: Does each store ever have sales or promotional events? How often does each store have sales events?
  • Black Friday Ads Page: Does each store have a Black Friday Ads page? Does each store have a Black Friday Ads page?
  • Cyber Monday sales: Does each store have a Cyber Monday ad this year? Does each store have a Cyber Monday ad this year?
  • Gift cards: Does each store offer gift cards? Does each store accept gift cards or e-gift cards?
  • Money-back guarantee: Does each store have a money-back guarantee? Can I get my money back if I'm not satisfied with my each store purchase?
  • Loyalty programs: each store loyalty or rewards program? Does each store offer a loyalty or rewards program?
  • White-glove delivery: Does each store offer white-glove delivery and assembly? Does each store offer in-home delivery services?
  • Contact information: How does I contact each store? How to contact each store?
  • Social media pages: each store social media pages? List of each store's social media pages?
  • Affirm financing: Does each store accept Affirm financing? each store Affirm financing support?
  • Afterpay financing: Does each store accept Afterpay financing? Does each store take Afterpay financing?
  • Sezzle financing: Does each store accept Sezzle financing? Does each store support Sezzle financing?
  • Klarna financing: Does each store accept Klarna financing? Does each store take Klarna for financing?
  • QuadPay financing: Does each store accept QuadPay financing? Does each store take QuadPay?
  • Splitit financing: Does each store accept Splitit financing? each store Splitit financing support?
  • Bread financing: Does each store accept Bread financing? Does each store offer Bread as a financing option?
  • Layaway programs: Does each store offer layaway programs? What is each store's layaway policy?
  • Website security & privacy: Is each store a secure website? Does they respect users' privacy? Does each store have a valid privacy policy? Is their website secure?
  • Influencer marketing: Does each store have an influencer marketing program? Does each store use influencer marketing?
  • Affiliate marketing: each store affiliate program? Does each store offer an affiliate program?
  • Environmentally conscious: Is each store an environmentally conscious brand? each store eco-friendly?
  • Diversity commitment: Is each store committed to racial equity? Has each store taken concrete steps towards fighting racial injustice?
  • Nurse discounts: each store nurse discounts? Does each store have any discounts for nurses?
  • Government worker discounts: each store government worker discount? Does each store offer any discounts for government workers?
  • Ethical practices: Is each store considered an ethical brand? Does each store use ethical practices?

RockAuto's strengths are:

  • Good product guarantee details
  • Good dependability details
  • Good customer support details
  • Offers international shipping policies details
  • Accepts PayPal support details
  • View 9 more strengths

Knoji has 43 RockAuto reviews and ratings as of October 29, 2020. Knoji editors and the Knoji shopper community have reviewed RockAuto and compared it against 0 top brands, reviewing RockAuto based on product and store features such as product guarantee, domestic production policy and dependability. Knoji reviews and ranks Rockauto.com and other auto replacement part stores based on how many features each offers and based on a 5-star rating scale. Based on these factors and 43 RockAuto reviews, RockAuto earns an overall score of 4.3 out of 5.0 points. RockAuto offers 4 total features such as international shipping, PayPal and debit & prepaid cards. RockAuto's's review score is also bolstered by the fact that it is a very popular brand with high brand recognition among consumers.

RockAuto Customer Reviews (1)

RockAuto FAQ

Pricing & Discount Policies

Does RockAuto maintain its own coupon page?

Does RockAuto have an AARP discount policy?

RockAuto military discount?

RockAuto student discount?

RockAuto price matching?

Does RockAuto give birthday discounts?

Does RockAuto have a senior discount policy?

Does RockAuto give discounts to teachers and educators?

Does RockAuto accept competitors' coupons?

RockAuto coupon stacking?

How often does RockAuto have sales events?

Does RockAuto have a Black Friday Ads page?

Does RockAuto have a Cyber Monday ad this year?

Shipping & Returns Policies

Does RockAuto offer free shipping?

Does RockAuto offer free returns? What's their exchange policy?

RockAuto international shipping?

Does RockAuto have curbside pickup?

Payment Options

RockAuto PayPal support?

RockAuto debit card support?

Does RockAuto accept Google Pay?

Does RockAuto accept Apple Pay?

Does RockAuto accept Amazon Pay?

Financing Options

RockAuto Affirm financing support?

Does RockAuto accept Afterpay financing?

Does RockAuto support Sezzle financing?

Does RockAuto take Klarna for financing?

Does RockAuto take QuadPay?

RockAuto Splitit financing support?

Does RockAuto offer Bread as a financing option?

Customer Service Features

Does RockAuto accept gift cards or e-gift cards?

Can I get my money back if I'm not satisfied with my RockAuto purchase?

RockAuto loyalty or rewards program?

How to contact RockAuto?

List of RockAuto's social media pages?

Website Features

Does RockAuto have a valid privacy policy? Is their website secure?

Product & Service Features

How expensive is RockAuto?

Marketing Programs

RockAuto affiliate program?

Other Features

Does RockAuto use ethical practices?

rockauto.com
Rated 4.3 - 43 reviews
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About RockAuto

RockAuto is a large company operating the e-commerce site rockauto.com. RockAuto sells its products and services in the auto replacement parts industry. RockAuto is a less active brand when it comes to discounting and offering coupons. RockAuto has a mix of reviews among shoppers on Knoji, with 43 ratings and an average rating of 3.0 stars. RockAuto scores very well compared to other brands in the auto replacement parts industry, providing 11 e-commerce features to better serve its customers.

RockAuto's Review Scorecard

Shipping & Returns Policies
Free Shipping:
No
Our review: It appears that RockAuto may not offer free shipping currently. RockAuto free shipping review
Free Returns & Exchanges:
No
Our review: It appears that RockAuto may not offer free returns & exchanges currently. Rockauto.com free return policies review
International Shipping:
Yes
Our review: RockAuto offers international shipping for qualifying orders and customers, according to their international shipping policies. See policies and program details on their international shipping policies page. RockAuto international shipping policies review
Curbside Pickup:
No
Our review: It appears that RockAuto may not offer curbside pickup currently. RockAuto in-store pickup review
Payment Options
PayPal:
Yes
Our review: RockAuto accepts PayPal for qualifying orders and customers, according to their PayPal policies. See policies and program details on their PayPal support page. RockAuto PayPal support review
Debit & Prepaid Cards:
Yes
Our review: RockAuto accepts debit & prepaid cards for qualifying orders and customers, according to their debit & prepaid cards policies. See policies and program details on their debit & prepaid card support page. RockAuto debit & prepaid card support review
Google Pay:
No
Our review: It appears that RockAuto may not accept Google Pay currently. RockAuto Google Pay support review
Apple Pay:
No
Our review: It appears that RockAuto may not accept Apple Pay currently. RockAuto Apple Pay review
Amazon Pay:
No
Our review: It appears that RockAuto may not accept Amazon Pay currently. RockAuto Amazon Pay review
Pricing & Discount Policies
Official Coupons Page:
No
Our review: It appears that RockAuto may not offer official coupons page currently. Rockauto.com official coupons page review
AARP Discounts:
No
Our review: It appears that RockAuto may not offer AARP discounts currently. RockAuto AARP discounts review
Military Discounts:
No
Our review: It appears that RockAuto may not offer military discounts currently. RockAuto military discounts review
Student Discounts:
No
Our review: It appears that RockAuto may not offer student discounts currently. Rockauto.com student discounts review
Price Matching:
No
Our review: It appears that RockAuto may not offer price matching currently. RockAuto price adjustment policies review
Birthday Discounts:
No
Our review: It appears that RockAuto may not offer birthday discounts currently. RockAuto birthday discount policies review
Senior Discounts:
No
Our review: It appears that RockAuto may not offer senior discounts currently. RockAuto senior discounts review
Teacher Discounts:
No
Our review: It appears that RockAuto may not offer teacher discounts currently. Rockauto.com teacher discounts review
Competitor Coupons:
No
Our review: It appears that RockAuto may not accept competitor coupons currently. Rockauto.com competitor coupons review
Coupon Stacking:
No
Our review: It appears that RockAuto may not allow coupon stacking currently. RockAuto coupon stacking review
Sales Events:
Yes
Our review: RockAuto runs a clearance and promotions page on their website. Check the official RockAuto sales page for the latest discounted prices and sales directly from RockAuto RockAuto sales and promotions review
Black Friday Ads Page:
No
Our review: It appears that RockAuto may not offer Black Friday Ads Page currently. RockAuto Black Friday Ads Page review
Cyber Monday Sales:
No
Our review: It appears that RockAuto may not offer Cyber Monday sales currently. Rockauto.com Cyber Monday page review
Customer Service Features
Gift Cards:
Yes
Our review: RockAuto offers gift cards and discounted gift cards during special promotional events. Find gift cards for RockAuto. with their gift card program. See policies and program details on their gift cards page. RockAuto gift card support review
Money-back Guarantee:
Yes
Our review: RockAuto offers money-back guarantee for qualifying orders and customers, according to their money-back guarantee policies. See policies and program details on their money-back guarantee policy page. Rockauto.com money-back guarantee policy review
Loyalty Programs:
No
Our review: It appears that RockAuto may not offer loyalty programs currently. RockAuto loyalty programs review
Contact Information:
Yes
Our review: RockAuto offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. RockAuto contact information review
Social Media Pages:
Yes
Our review: RockAuto offers social media pages for qualifying orders and customers, according to their social media pages policies. See policies and program details on their social media presence page. RockAuto social media presence review
Financing Options
Affirm Financing:
No
Our review: It appears that RockAuto may not accept Affirm financing currently. RockAuto Affirm financing support review
Afterpay Financing:
No
Our review: It appears that RockAuto may not accept Afterpay financing currently. RockAuto Afterpay financing support review
Sezzle Financing:
No
Our review: It appears that RockAuto may not accept Sezzle financing currently. RockAuto Sezzle financing review
Klarna Financing:
No
Our review: It appears that RockAuto may not accept Klarna financing currently. Rockauto.com Klarna financing review
QuadPay Financing:
No
Our review: It appears that RockAuto may not accept QuadPay financing currently. Rockauto.com QuadPay financing review
Splitit Financing:
No
Our review: It appears that RockAuto may not accept Splitit financing currently. Rockauto.com Splitit financing review
Bread Financing:
No
Our review: It appears that RockAuto may not accept Bread financing currently. RockAuto Bread financing review
Website Features
Website Security & Privacy:
Yes
Our review: RockAuto offers website security & privacy for qualifying orders and customers, according to their website security & privacy policies. See policies and program details on their website security & privacy policies page. RockAuto website security & privacy review
Marketing Programs
Affiliate Marketing:
Yes
Our review: RockAuto does affiliate marketing for qualifying orders and customers, according to their affiliate marketing policies. See policies and program details on their affiliate marketing programs page. RockAuto affiliate marketing programs review
View all features

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